The Best Free CRM Software According to Experts
Hello friends, do you own a business, organization, or work in sales? If yes, then you might have heard about CRM software or even used one. However, not all CRM software is created equal. Some are expensive, difficult to use, or lack essential features, while others are free and just as good as paid ones.
In this article, we will highlight the best free CRM software that you should consider using in 2022 according to experts. We will also discuss their features, pros, and cons to help you choose the best one that suits your business needs.
1. Hubspot CRM
Hubspot CRM is one of the best free CRM software that you should consider using in 2022 due to its robust features, user-friendly interface, and scalability. It is suitable for small businesses and enterprises that want to manage their contacts, track deals, and send emails from a single platform.
One of the unique features of Hubspot CRM is its integration with other Hubspot products such as Marketing, Sales, and Service Hub, which allows you to have a complete view of your customer journey. You can also integrate it with other tools such as Google Workspace, Outlook, and Mailchimp.
- Free with unlimited users and contacts
- User-friendly interface
- Powerful features such as deal tracking, customer insights, and email automation
- Limited reporting and customization options
- Not suitable for advanced sales and marketing needs
2. Zoho CRM
Zoho CRM is another free CRM software that you should consider using in 2022 because of its highly customizable features, automation capabilities, and third-party integrations. With over 40+ apps and integrations, Zoho CRM can cater to any business needs, ranging from sales, marketing, finance, support, and HR.
One of the unique features of Zoho CRM is its AI-powered sales assistant, Zia, which can help you automate repetitive tasks, predict deals, and provide actionable insights. You can also customize the CRM to fit your business needs by creating custom fields, workflows, and reports.
- Free with up to 3 users and 25,000 contacts
- Highly customizable features and third-party integrations
- AI-powered sales assistant
- Steep learning curve for beginners
- Slow customer support response time
3. Bitrix24 CRM
Bitrix24 CRM is a free all-in-one CRM software that you should consider using in 2022 because of its comprehensive features, collaboration tools, and on-premise option. It caters to small and medium-sized businesses that want to manage their sales, marketing, and customer service from a single platform.
One of the unique features of Bitrix24 CRM is its social intranet, which allows you to communicate, share files, and work collaboratively with your team, customers, and partners. You can also choose between the cloud-based or on-premise option, depending on your data privacy and security needs.
- Free with unlimited contacts and up to 12 users
- Comprehensive features, including sales automation, telephony, and project management
- Social intranet and collaboration tools
- Not suitable for large enterprises or complex needs
- Outdated design and user interface
4. Really Simple Systems CRM
Really Simple Systems CRM is a free and straightforward CRM software that you should consider using in 2022 if you are a small business or a solopreneur. It focuses on the basics of CRM, such as contact management, deal tracking, and email communication.
One of the unique features of Really Simple Systems CRM is its integration with Zapier, which allows you to connect with over 2000 apps and automate your workflow. You can also add additional features such as sales dashboards, reporting, and custom fields by subscribing to their paid plans.
- Free with up to 2 users and 100 accounts
- Simple and easy-to-use interface
- Integration with Zapier and basic features
- Limited features compared to other free CRM software
- Plans start at $20 per user per month for additional features
5. Agile CRM
Agile CRM is a free and comprehensive CRM software that you should consider using in 2022, especially if you are an e-commerce business or a marketer. It offers a wide range of features, including marketing automation, social media integration, and web analytics.
One of the unique features of Agile CRM is its drag-and-drop visual automation builder, which allows you to create complex workflows without any coding skills. You can also segment your contacts based on demographics, behavior, and interests to create personalized campaigns.
- Free with up to 10 users and 1000 contacts
- Comprehensive features, including marketing automation, social media integration, and web analytics
- Drag-and-drop automation builder
- Steep learning curve for beginners
- Less scalable and customisable compared to other free CRM software
In conclusion, choosing the right CRM software is essential for the success of your business. By using one of the best free CRM software such as Hubspot CRM, Zoho CRM, Bitrix24 CRM, Really Simple Systems CRM, or Agile CRM, you can streamline your workflows, increase productivity, and improve customer satisfaction without breaking the bank.
However, before choosing one, make sure to evaluate your business needs, team size, and budget to select the most suitable one. You can also try out their free trial or demo to see which one fits your business the best.
Thank you for reading this article on the best free CRM software, and we hope you have found it informative and useful. See you in the next article!
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