Opensource Crm Erp

Best Open Source CRM for 2021


Hello friends, if you’re looking for a Customer Relationship Management (CRM) software that is free, flexible, and customizable, then look no further than Open Source CRMs. Open source software has become increasingly popular over the years, and CRM is no exception. It’s not only cost-effective but allows you to tailor a solution specific to your business needs. In this article, we’ll explore the six best open source CRMs for 2021 and what makes them stand out.

What is Open Source CRM?

Open Source CRM refers to a CRM system whose source code is freely available for anyone to use or modify. It’s entirely transparent, and users can customize the software’s core functionality or build their own extensions. Unlike proprietary software that restricts the access, use, and modification of source code to only the vendor, an open source CRM software allows users to modify the code to fit specific business requirements.

Advantages of Open Source CRM

Open source CRM systems offer several advantages over proprietary software:

  • Cost-effective: Open source CRM software is free to use, and you only pay for support and customization services if required, making it more affordable.
  • Flexibility: Open source CRM provides users with the flexibility to customize and modify the software to meet their specific needs.
  • Community Support: Open source software has a vast community of developers who continuously work on improving and updating the software.
  • Transparency: Open source software is transparent, which means there are no hidden features, functions, or costs.

The Best Open Source CRMs for 2021

Here are some of the best open source CRMs for 2021:

1. SuiteCRM

SuiteCRM is an open source CRM that offers enhanced features as compared to other open source CRMs. It provides users with a comprehensive set of tools, including sales forecasting, pipeline management, customer support, and marketing automation tools. It also integrates with various other business systems, such as accounting and email marketing systems. The best part about SuiteCRM is that it is free to download and use, and users can even modify the code for their specific purposes.

2. Dolibarr

Dolibarr is an open source CRM that comes with a host of features, including invoicing, project management, and inventory management. It offers a user-friendly interface, making it easy to navigate, and offers an extensive range of modules that can be added depending on the needs of your business. It also provides users with various customization options to customize the CRM software to match specific business requirements.

3. Vtiger

Vtiger is a highly scalable open source CRM that provides users with a range of functionalities, including marketing automation, contact management, and project management. It also includes a range of customizable features, such as custom fields and modules. Vtiger also allows users to integrate their CRM with other software, such as Google Apps and Microsoft Outlook.

4. SugarCRM

SugarCRM is another open source CRM that provides users with various functionalities, including marketing automation, sales automation, and customer support. It offers users a range of customization options, including personalized dashboards, custom fields, and modules. It also integrates with various business systems, such as marketing automation and finance software.

5. EspoCRM

EspoCRM is an open source CRM that provides a user-friendly interface and intuitive features. It includes various functionalities such as contact management, lead management, and email integration. It provides users with flexibility and customization options, enabling them to tailor the CRM to meet their specific business needs. EspoCRM also integrates with various business systems, such as email marketing and social media management tools.

6. Zurmo

Zurmo is an open source CRM designed specifically for small and medium-sized businesses. It has a range of features, including contact and lead management, project management, and email marketing tools. It provides users with various customization options, including custom fields and workflows, enabling them to tailor the software to match their specific business requirements. Zurmo also integrates with various other business systems, such as social media tools and finance software.


Open source CRM is a cost-effective and flexible solution for businesses of all sizes. With various customizable features, it allows businesses to tailor their CRM software to meet their specific requirements. By choosing an open source CRM, you can benefit from the support of a vast community of developers continuously updating the software. With so many options available, it can be challenging to choose the right CRM, but these six open source CRMs for 2021 stand out from the rest.

Thank you for reading, and we hope this article has helped you find the right open source CRM for your business needs. We’ll see you in our next article.

Opensource Crm Erp

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