WEB BASED CRM SYSTEM

Discover the Best Web-Based CRM Software for Small Business

Hello friends, welcome to our guide on the best web-based CRM software for small business. Customer Relationship Management (CRM) is a vital aspect of any successful business. A good CRM system streamlines communication, automates administrative tasks, and offers a single, comprehensive view of the customer and their interactions with your business. With the advent of web-based CRM software, small businesses can now take advantage of these benefits at a fraction of the cost of traditional CRM solutions. In this guide, we’ll introduce you to the top 10 best web-based CRM software for small business in 2022.

What is Web-Based CRM Software?

Web-based CRM software refers to a cloud-based system that allows businesses to access their customer data and interactions online, without the need for on-premise servers or software installations. With web-based CRM software, businesses can access their CRM system from anywhere with an internet connection, collaborate and share information in real-time, and scale their CRM solution as their business grows.

Benefits of Using Web-Based CRM Software

There are several benefits of using web-based CRM software for small business:

1. Affordable pricing: Web-based CRM software is less expensive than traditional on-premise CRM solutions. Small businesses can save money on costly hardware and software installations and benefit from subscription-based pricing models that allow for manageable monthly or annual payments.

2. Accessible from anywhere: Web-based CRM software allows businesses to access their CRM system from anywhere with an internet connection, including mobile devices, laptops, and tablets. This means that businesses can stay connected on the go and work remotely if necessary.

3. Scalable: Web-based CRM software is highly scalable, meaning that businesses can adjust their CRM solution as their business grows. They can add new users, features, and integrations without the need for costly hardware or software upgrades.

4. Comprehensive view of the customer: Web-based CRM software gives businesses a single, comprehensive view of the customer and their interactions throughout the sales and marketing funnel. This can help businesses better understand their customers’ needs and preferences and tailor their engagement strategies accordingly.

Top 10 Best Web-Based CRM Software for Small Business – 2022

In this section, we’ll introduce you to the top 10 best web-based CRM software for small business in 2022, along with their key features and benefits.

1. Bitrix24

Bitrix24 is a free CRM system that offers invoicing, call center, and email marketing capabilities. It includes features such as lead management, sales automation, contact management, and marketing automation. Bitrix24 also offers a mobile app, so users can access their CRM system on the go.

Key features:

  • Free CRM system with invoicing, call center, and email marketing capabilities
  • Lead management, sales automation, contact management, and marketing automation
  • Mobile app for on-the-go access

2. Satej Infotech

Satej Infotech is a web-based CRM software development company in India. It offers customizable CRM solutions for businesses of all sizes and industries, including real estate, finance, healthcare, and education.

Key features:

  • Customizable CRM solutions for businesses of all sizes and industries
  • Lead management, sales automation, contact management, and marketing automation
  • Real-time analytics and reporting

3. Cllax

Cllax is a web-based CRM software that offers features such as contact management, sales automation, marketing automation, and customer service management. It also offers mobile access, so users can access their CRM system on the go.

Key features:

  • Contact management, sales automation, marketing automation, and customer service management
  • Mobile access for on-the-go use
  • Integrations with popular apps and platforms

4. XB Software

XB Software offers an online CRM system that includes features such as contact management, sales automation, marketing automation, and project management. It offers mobile access, customizations, and integrations with popular apps and platforms.

Key features:

  • Online CRM system with contact management, sales automation, and marketing automation
  • Project management capabilities
  • Mobile access and customizable user interface

5. Codeless Platforms

Codeless Platforms offers customizable web-based CRM software that includes features such as contact management, sales automation, and marketing automation. It also offers integrations with popular apps and platforms, as well as real-time reporting and analytics.

Key features:

  • Customizable web-based CRM system with contact management, sales automation, and marketing automation
  • Integrations with popular apps and platforms
  • Real-time reporting and analytics

6. Salesforce

Salesforce is a market leader in CRM solutions, offering web-based CRM software for businesses of all sizes and industries. It includes features such as contact management, sales automation, marketing automation, and customer service management.

Key features:

  • Web-based CRM software for businesses of all sizes and industries
  • Lead management, sales automation, contact management, marketing automation, and customer service management
  • Real-time reporting and analytics

7. Nimble

Nimble is a web-based CRM software that includes features such as contact management, sales automation, marketing automation, and social media integration. It offers integrations with popular apps and platforms, as well as a mobile app for on-the-go use.

Key features:

  • Contact management, sales automation, marketing automation, and social media integration
  • Integrations with popular apps and platforms
  • Mobile app for on-the-go use

8. Pipedrive

Pipedrive is a web-based CRM software that offers features such as contact management, sales automation, and deal management. It also offers integrations with popular apps and platforms, as well as real-time reporting and analytics.

Key features:

  • Contact management, sales automation, and deal management
  • Integrations with popular apps and platforms
  • Real-time reporting and analytics

9. Zoho CRM

Zoho CRM is a web-based CRM software that offers contact management, sales automation, and marketing automation. It also offers integrations with popular apps and platforms, as well as real-time reporting and analytics.

Key features:

  • Contact management, sales automation, and marketing automation
  • Integrations with popular apps and platforms
  • Real-time reporting and analytics

10. HubSpot CRM

HubSpot CRM is a free web-based CRM software that includes features such as contact management, sales automation, marketing automation, and customer service management. It also offers integrations with popular apps and platforms, as well as real-time reporting and analytics.

Key features:

  • Free web-based CRM system with contact management, sales automation, marketing automation, and customer service management
  • Integrations with popular apps and platforms
  • Real-time reporting and analytics

Conclusion

In conclusion, web-based CRM software is an affordable, accessible, and scalable solution for small businesses looking to streamline their customer relationship management efforts. Whether you’re in need of contact management, sales automation, marketing automation, or customer service management, there is a web-based CRM software solution out there for your business. We hope this guide has helped you discover the best web-based CRM software for small business in 2022.

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